Getting the files to us
You can either email your files direct, or send files up to 20mb through our contact page.
Anything larger than that can be sent via a file sharing service like Google Drive, Dropbox, iCloud – your device may even come with that feature, give us a call and we’ll guide you through it!
If you’re sending us a photo from a mobile device such as a phone or tablet – your device will often as what quality to send the image, the best choice for this is “Actual Size” or “Original size”
File Formats and Types
The easiest way is simply to just send us everything you’ve got! However our preferred file types for print and branding are vector/scalable .PDF .AI .EPS .CDR
For images, we accept all common media types – we’ll let you know of any image issues before proceeding with print.
Packaged Adobe design files are always welcome.
Where possible, it is preferred to receive print-ready files where the text has been converted to outlines to ensure the formatting doesn’t change, and the files to be supplied with bleed (5mm) and crop marks. Receiving print ready files will help avoid any additional set-up costs.
If you have specific colour requirements let us know, we accept CMYK, Pantone, and RGB, but to ensure your colours correct – do let us know of any specifics or supply a physical sample and request a physical proof to sign off.
If your branding or print files were created in less-than-professional software such as Microsoft Word, or online design services such as Canva, your files may require tweaking. This usually will incur a set up fee.